Reservation Flow
and
Cancellation Policy

To create your own unique travel plan, we ask customers to provide detailed information about desired destinations, experiences, activities, dietary preferences, and any other specific requirements. Please ensure that all your preferences are clearly outlined in your inquiry.

Note: to ensure an exclusive experience, we recommend booking your bespoke tour at least 3 to 6 months in advance.

Once we have received your request, we will send you a list of available dates to set up a free online meeting with our travel coordinator for further understanding.

After the online consultation, a non-refundable deposit of 15000JPY per travel day (minimum of 30,000JPY maximum of 210,000JPY), will be required for our travel coordinator to begin tailoring your journey in Japan. This deposit will be deducted from the final invoice once your plan has been confirmed and finalized.

Note: For last-minute or more complex requests, a higher deposit fee may apply.

Our coordinator will carefully design your travel plan, including destinations, accommodations, and logistics. You will receive a detailed itinerary and remain in communication until the plan and budget are finalized.

Once you and our coordinator have agreed on the general outline of your itinerary and budget, the trip will be confirmed upon payment of 50％ of the total tour fee. This is to secure your accommodations, logistics and guide.

After all reservations and plans have been finalized, we will send you the finalized tour plan and budget. The remaining tour fee must be paid at least 60 days prior to the start of your tour.

Once step 6 is complete, all that remains is your take-off for Japan. We will ensure that the best team is selected to welcome you. Our guide will be eagerly awaiting to escort you on an unforgettable stay in the land of Japan.